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The SLMA - Managing leads to maximize sales
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Mark Friedman

Resources > From the section: Ask the Expert
September, 2014 |

Mark Friedman is an experienced, results - oriented executive with over 25 years of proven success in managing Sales in a Call Center environment, Sales Lead Management, Telemarketing Lead generation, Marketing and Customer Service. Notably, world-renown consulting giant Accenture and the Distribution Research and Education Foundation have recognized one of his programs as a Wholesale Distribution Industry Sales "Best Practice"; the program overview was published in "Maximum Sales Velocity: How to Build a World-Class Sales Organization" by David P. Woodrow. 

His articles on Sales Lead Management have appeared in Network World, Sales and Marketing Excellence, Sales and Service Excellence magazines, the Packaging Machinery Manufacturers Institute (PMMI) and Controls Group North America (CGNA) Newsletters as well as the Material Handling Equipment Distributors Association (MHEDA) Journal. 

Mark is a Vistage Expert Speaker and has spoken at national events, such as the PMMI Marketrends conference, the MHEDA 50th annual conference and the CGNA National Conference on the topic of Sales Lead Management.

Fee based speaker: Yes
Demo DVD Available: Yes
Sorts of speaking assignments:
Keynotes: No
Workshops - 2 hours or less: Yes
Workshops - Half Day: Yes
Workshops - Full - Day: Yes
B2B: Yes
B2C: No
Published author? Yes
Primary areas of expertise: * How to Eliminate the 2 Black Holes in your Sales and Marketing departments and dramatically Increase Company Value.
* How to finally get the ROI from your CRM System
How do you want to be contacted by Event or Program Directors: Phone
Topic categories. Sales Lead Management
CRM/Loyalty/ Retention
Do you have References and Testimonials? Yes
Do you take international assignments outside the US, Canada and Mexico? Yes
Article Comments [Post Your Comment]
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Other Topics:

  • Accountability
  • Alignment:
  • Branding & Social Media
  • Branding Agencies
  • Business Intelligence
  • Case Studies
  • Check Lists & Job Descriptions
  • Common Mistakes
  • CRM
  • Digital Asset Management
  • E-Books Marketing
  • E-Books Sales
  • E-Marketing
  • Fulfillment/Fulfillment Operations
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Scoring
  • Leadership and Motivation
  • Marketing Operations
  • Presentation Skills
  • Public Relations
  • Research
  • ROI Reporting
  • Sales 2.0
  • Sales Channel
  • Sales Management
  • SEO
  • Social Media/Networking
  • Telemarketing/Telesales
  • Trade Shows
  • Video: Lead Gen and Lead Mgmt
  • White Papers
  • Customer Service

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