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by Bradford D. Smart, Ph.D., and Greg Alexander
One of the most consistently trying tasks of a sales manager is to hire the best and the brightest salespeople he or she can find. With the failure rate of sales reps averaging 40%, hiring new reps is the most challenging task a sales manager encounters. Do it poorly and the manager costs his company as much as $600,000 for each mis-hired rep (with a base of $100,000). Do it right and the sales manager will hire fewer new reps, reduce training and recruiting costs, and boost company sales faster than anyone thinks is possible. This is what Smart and Alexander's book , Topgrading is all about . Simply stated, it is hiring "A Players," and leaving the rest to your competitors.
This book gets a fast start by giving away the secret sauce on the first page of the introduction with "The Ten Links in the Hiring Chain." Every link has a page number reference for forms and clear how-to-do-it instructions. From a Topgrading Score Card to a talent review form and ways to analyze mis-hires, the sales manager that uses these methods will have a clear roadmap to screen and hire representatives.
The chapters are short, to the point, fast reading nuggets of how to standardize the process. There are only six chapters and five appendix's which have all of the forms you need. The authors promise that if you use their methods and tools in chapters 1-5 you will double your hiring success.
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