Sales Lead Management Association

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Resources - Articles

As a member of the Sales Lead Management Association, you will have access to a library of resources that will help you do your job better and be more successful.

Not a member yet? Please take a moment to register to gain full access to all the resources listed below. When you join, there will be no meetings or dues, only access to information and to a panel of experts who can help you solve difficult Sales Lead Management issues you are facing. Register now.

Submit your articles to the SLMA for inclusion in our Resources section.

 

Review the Results of the
2007 Sales Lead Management Survey

Benchmarking   (return to top of page)

Assessing Lead Source Effectiveness - Sales Benchmark Index

Performark

Case Studies / White Papers   (return to top of page)
Multi-Media Multi-Touch Channel Marketing Case Study - by Tom Judge - Instructor at Univ. of California Extension program and VP of Strategy & Business Development at Direct Marketing Partners
Multi-Media Multi-Touch Direct Marketing Case Studies - by Tom Judge - Instructor at Univ. of California Extension program and VP of Strategy & Business Development at Direct Marketing Partners
Multi-Media Multi-Touch Education Market Case Study - by Tom Judge - Instructor at Univ. of California Extension program and VP of Strategy & Business Development at Direct Marketing Partners
Sailing to Greater Sales - SafeHarbor Relies on PointClear to Navigate Choppy Sales Waters and Steer it Toward Higher Quality Leads
The Cure for Provider and Payor Pains - PointClear Helps Leading Health Information Company Convert Sales Leads Into Ready Buyers
Website Lead Generation for Efficient Successful Prospecting - by Engago Technologies ltd.
Check Lists & Job Descriptions  (return to top of page)
B2B Sales Lead Success Checklist - by M. H. Mac McIntosh
Business Rules for Inquiry Management - By James W. Obermayer - Sales Leakage Consulting
Common Definitions Help Prospectors Meet Sales’ Expectations - By Barry Lieberman, Advantage Plus Marketing Group
Inquiry Management Job Description;  AKA: Demand Manager, Lead Manager, or Sales Lead Manager - Provided by the Sales Lead Management Association
Lead Management: The Company With the Best Process Wins - By Ruth P. Stevens
No Wonder Inquiry Management is Difficult - Look at the Departments Involved!
By James W. Obermayer - Sales Leakage Consulting
Ten Point Phone Marketing Checkup for Lead Generation and Qualification - By Michael A. Brown
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Advertise on the Sales Lead Management Association
 Web Site!

Reach potential customers

Promote your products & services
Feature your company here!

Common Mistakes   (return to top of page)

Common Mistakes in Fulfillment Packages - By James W. Obermayer - Sales Leakage Consulting
The Dreaded Qualified Sales Lead Deficit Syndrome- by Tom Judge - Instructor at Univ. of California Extension program and VP of Strategy & Business Development at Direct Marketing Partners
Three Types of Inquiry Management Programs  - By James W. Obermayer, Sales Leakage Consulting
Typical Points of Inquiry Leakage  - By James W. Obermayer - Sales Leakage Consulting

Cooperation   (return to top of page)

Benchmarking: How to Keep Things Dynamic and Proactive - By James W. Obermayer - Sales Leakage Consulting
Sales and Marketing Can Love Each Other: Six Steps to Creating the Best Sales Leads - By Mark Friedman, Partner, Cerius Consulting Group
Sales versus Marketing: Bridging the Gap; Couples Therapy for Sales and Marketing - By Ruth P. Stevens


Whether it’s a new implementation or you need to evaluate your existing system,  our  CRM-360 survey is your best first step to  success.
Learn more.

CRM  (return to top of page)
Participate in the SLMA / Velos Group Sales Lead Management
Issues & Concerns 1-Minute Survey.

It's FREE. See how you compare to hundreds who have already taken the survey.
Create a Communications Powerhouse with your Sales Force Automation/Customer Relationship Software - The Velos Group
If your company is so unique, why is your Sales Force Automation software still “One size fits all?” - By Mark Friedman, Partner, Cerius Consulting Group
Increasing SFA/CRM Software Adoption Among Your Sales Force - The Velos Group
Sales Software - How To Determine If It's Pushing You Forward Or Holding You Back - by Patrick Cahill: Senior Associate, Wellesley Hills Group
Choosing the right software/vendor for managing your inquiries can be difficult and expensive – if you make the wrong choice.  We  help you save time and money in choosing a system both Marketing and Sales can use.  Visit Sales Leakage Consulting or call  714 998 1737. 
So, You're a Small Company and Don't Think Sales Lead Management and Sales Force Automation is for you? - The Velos Group

Fulfillment   (return to top of page)

Key to Great Inquiry Fulfillment - by Robert Bly - Freelance Copywriter and Author
The Literature Package - By James W. Obermayer - Sales Leakage Consulting

Inquiry Generation   (return to top of page)

31-derfully Simple Ways To Make Your Ads Generate More Inquiries - by Robert Bly - Freelance Copywriter and Author
50 Lead Generating Tips by Robert Bly - Freelance Copywriter and Author
Automating Demand Generation: The Power of "Factory Thinking" in Sales and Marketing How leading companies are using management techniques, traditionally applied to manufacturing, to optimize and accelerate the demand generation process. - by Eloqua
Be First in Mind: What Does It Mean to “Be First in Mind”? - By Lisa Cramer, Chief Sales & Marketing Officer for FirstWave Technologies, Inc.

The Business Case for Integrated Demand Generation How B2B Marketers Deliver Measurable Results - Elevating Their Companies and Their Careers - by Eloqua

Five Elements of an Effective Website Landing Page: How to Turn Your Website into a Lead Capturing Tool:  - by Erica Stritch, Wellesley Hills Group
Inconceivable! – 7 Misconceptions about Professional Services Lead Generation - by Mike Schultz and John Doerr
Profiling Targeting and Segmentation - Lisa Cole-Paquin, Senior Vice President, Principal Marketing Strategist, Protocol B2B
The Power of the Marketing Pyramid - by John Doerr,  President of Wellesley Hills Group
Top 10 Lead Generation Mistakes Made by Professional Services - by John Doerr,  President of Wellesley Hills Group
Website Lead Generation for Efficient Successful Prospecting- by Engago Technologies
What's Working in Lead Generation: How to Spend Your Time, Money, & Energy For the Best Marketing ROI in B2B Professional Services - by Mike Schultz , Publisher, RainToday.com


Advertise on the Sales Lead Management Association
 Web Site!

Reach potential customers

Promote your products & services
Feature your company here!

ROI Reporting   (return to top of page)

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Reach potential customers. Promote your products & services. Feature your company here!

5 Essential B-to-B Direct Marketing Metrics - By Ruth P. Stevens
5 Key Event Metrics, And How To Apply Them!  - By Ruth P. Stevens
5 Proven Ways to Increase e-commerce Response - By Ruth P. Stevens
Business Rules for Inquiry Management - By James W. Obermayer - Sales Leakage Consulting, Inc.
Comprehensive Follow Up Planning is Essential by Susan Friedmann - CSP, The Tradeshow Coach
Lead Management ROI - by Dick Lee, Commissioned by Performark
Make Top-Down Support for a Stand-Alone Sales Prospecting Cycle Your Priority - By Barry Lieberman, Advantage Plus Marketing Group
Measuring B2B Lead Generation Campaigns - By John M. Coe, President, Protocol B2B
Show Me the Money Maximizing Tradeshow ROI - by Susan Friedmann - CSP, The Tradeshow Coach
Success is in the Numbers;  Base your campaign decisions on marketing math fundamentals - By Russell Kern
The Six Ways to Prove the ROI for Sales Inquiries - By James W. Obermayer - Sales Leakage Consulting, Inc.
When Will the Agencies Step Up? - By James W. Obermayer, Sales Leakage Consulting
Yes, You Can Convert Marketing Dollars Into Greater Sales and Profits - By Barry Lieberman, Advantage Plus Marketing Group
Sales Lead Management   (return to top of page)

Are you concerned about a slowing economy and how it will affect your business? 
Contact LEADTRACK™ to learn how to optimize marketing investments with improved sales lead management and campaign effectiveness. In a down business cycle you must be
able to capitalize on every inquiry and justify all marketing programs.
LEADTRACK™ can help. www.leadtrack.com

2007 Sales Lead Management Survey Results - by The Velos Group and the Sales Lead Management Association
9 Steps to Convert Website Visitors into Leads - by Engago Technologies
Cashing in on Conferences:  Lead follow up is the key - by M. H. Mac McIntosh
Effective Sales Lead Management Can Increase the Value of Your Company  - The Velos Group
Improve the Prospect Experience for Increased Sales - Check Your Sales Cycle Leverage Points to Maximize Value - AdTrack
Integrating Web Inquiries into your Sales Lead Management System - By Mark Friedman Partner, Cerius Consulting Group

Participate in the SLMA / Velos Group Sales Lead Management
Issues & Concerns 1-Minute Survey.

It's FREE. See how you compare to hundreds who have already taken the survey.

Lead Management: The Company With the Best Process Wins - By Ruth P. Stevens
Optimizing Sales Leads: Moving Quickly From Inquiry To Lead To Closure - by Drew Stevens PhD, Getting to the Finish Line.
Sales Lead Management: It’s All About Long Range Sales Leads. - By Al Davidson, President and Owner of Strategic Sales & Marketing, Inc.
Sales Lead Management Systems: Will Marketing Get the Credit IT Deserves? -  By DR Anonymous
Sales Leads are a lot more like Fresh Fish than Fine Wine!! - By Mark Friedman, Partner, Cerius Consulting Group
Sales Stages: Funnel, Opportunity, Deal, or Pipeline - By James W. Obermayer - Sales Leakage Consulting

Advertise on the SLMA Web Site!
Reach potential customers. Promote your products & services. Feature your company here!

Seven Ways to Motivate Salespeople to Follow Up Inquiries - By James W. Obermayer - Sales Leakage Consulting
Ten Critical Success Factors to Turn Leads into Customers - by Jim LaBelle, President of LEADTRACK™ Software
The 7 Barriers to Cold Calling and Lead Follow Up - by Richard Erschik, President, Leads To Sales
The Velos Group Sales Lead Management Practices Survey Results -  Part 1 - The Velos Group
The Velos Group Sales Lead Management Survey Results - Part 2:  - The Velos Group

Choosing the right software/vendor for managing your inquiries can be difficult and expensive – if you make the wrong choice.  We  help you save time and money in choosing a system both Marketing and Sales can use.  Visit Sales Leakage Consulting or call  714 998 1737. 

Three Types of Inquiry Management Programs - By James W. Obermayer - Sales Leakage Consulting
Tighten Lead Management - Small Improvements Yield Big Results in Revenue and Profit - by Mike Schultz
Top Performing Companies Implement the Sales Lead Management Process More Effectively - The Velos Group
Why Does Marketing Cost So Much? - By Gil Cargill - Cargill Consulting Group
Why Most Sales Lead Management Programs Fail Part 1 of 2- By Mark Friedman, Principal, Cerius Consulting Group
Why Most Sales Lead Management Programs Fail;  Part 2 of 2 - By Mark Friedman, Principal, Cerius Consulting Group
Sales Lead Management Week


Advertise on the Sales Lead Management Association
 Web Site!

Reach potential customers

Promote your products & services
Feature your company here!

Sales Lead Nurturing   (return to top of page)
Keep Prospects Engaged over Long Sales Cycles with Effective Drip Marketing Campaigns - By Sundeep Parsa, VP of Client Services and Co-founder Market2Lead
Lead Generation, Secret Sauce;  Maintaining Multiple Contacts At Each Client Company Is A Proactive Step For Holding Leads - by Ronald Lang, President of Majestic Consulting Group, Inc.
Lead Recycling:  Maximizing the Value of Every Sales Lead - By Howard J. Sewell

Split The Sales Cycle Into Two Critical Business Processes - By Barry Lieberman, Advantage Plus Marketing Group

What Do You Do When a Prospect Turned Over to Sales Is Not Ready to Buy? - By Barry Lieberman, Advantage Plus Marketing Group

What Sales Really Needs From Marketing - Seven Strategies to Get More & Better Prospects into Your Sales Pipeline, Author Jill Konrath  From her book, "Selling to Big Companies"  Paper is sponsored by Eloqua and Pragmatech Software

Sales Lead Qualification   (return to top of page)

Advertise on the SLMA Web Site!
Reach potential customers. Promote your products & services. Feature your company here!
Accelerating Demand Generation with Codynamic Lead Scoring - How to apply breakthrough strategies in lead scoring methodology and automation to increase top-of-funnel conversion rates. - by Eloqua
Building Customer Profiles; Know Your Customer and Increase Sales - The Velos Group
Building Smarter Landing Pages for Stronger Leads - By Julie Mason, General Manager, Kellysearch.com
Coding Marketing Inquiries to Track Sales Results - By Mark Friedman, Partner, Cerius Consulting Group
Converting Web Clicks into Clients: How to engage prospects throughout the buying process - By Julie Mason, General Manager, Kellysearch.com
Digital Body Language Reading and Responding to Your Prospects’  Buying Behavior in the Web 2.0 World - by Eloqua
Forget the ABC’s of Lead Scoring - by By Lisa J. Cramer; Chief Sales & Marketing Officer, FirstWave Technologies, Inc.
Give Your Salespeople the Qualified Prospects They Can’t Wait to Meet! - By Barry Lieberman, Advantage Plus Marketing Group
Good Leads, Bad Leads - by Ronald Lang, President of Majestic Consulting Group, Inc.
Marketing Qualification Stages - By James W. Obermayer - Sales Leakage Consulting
Not all Leads are Created Equal – the Value of Lead Scoring - By Mark Friedman, Partner, Cerius Consulting Group
Real-Time, Right Time-Selling Rapidly Sensing and Responding to Prospect Demand within Complex Sales Processes - by Eloqua
Sales Inquiries are Not Sales Leads: The Case for Qualifying Sales Inquiries - By Mark Friedman, Partner, Cerius Consulting Group
Participate in the SLMA / Velos Group Sales Lead Management
Issues & Concerns 1-Minute Survey.

It's FREE. See how you compare to hundreds who have already taken the survey.
Sales Lead Programs—Another “Inconvenient Truth” - Produced By Performark; Written By Dick Lee
Sales Lead Programs—Putting The Shoe On The Sales Foot - Produced By Performark; Written By Dick Lee
Secrets of Trade Show Lead Management Quality Trumps Quantity - by Ruth P. Stevens
The Dreaded Qualified Sales Lead Deficit Syndrome - by Tom Judge - Instructor at Univ. of California Extension program and VP of Strategy & Business Development at Direct Marketing Partners
Think Beyond the Click: How to Build a Better Landing Page - By Julie Mason, General Manager, Kellysearch.com
Time to Rethink BANT; It ’s called lead generation, not purchase order generation, for a reason - by Russell Kern

Sales Lead Management Week

Telemarketing   (return to top of page)

Would you like to participate in Sales Lead Management Week?
This week is an open forum for thought leaders who will step up and be heard.
Submit your event (
seminar, article, newsletter, blog, or white paper)

Multi-Media Multi-Touch Channel Marketing Case Study - by Tom Judge - Instructor at Univ. of California Extension program and VP of Strategy & Business Development at Direct Marketing Partners
Multi-Media Multi-Touch Direct Marketing Case Studies - by Tom Judge - Instructor at Univ. of California Extension program and VP of Strategy & Business Development at Direct Marketing Partners
Multi-Media Multi-Touch Education Market Case Study - by Tom Judge - Instructor at Univ. of California Extension program and VP of Strategy & Business Development at Direct Marketing Partners
Telephone: The most valuable tool for B-to-B direct marketers - By Ruth P. Stevens
Ten Point Phone Marketing Checkup for Lead Generation and Qualification - By Michael A. Brown


Advertise on the Sales Lead Management Association
 Web Site!

Reach potential customers

Promote your products & services
Feature your company here!

Trade Show Lead Acquisition & Management   (return to top of page)

Advertise on the SLMA Web Site!
Reach potential customers. Promote your products & services.
Feature your company here!

3 Ways To Develop A Business Event Marketing Strategy - By Ruth P. Stevens
Are You Ready for Your Next Trade Show? - by the Velos Group
Associations Turn to Contractors for Latest Lead Retrieval Technology - By Chris Williams, Senior Vice President of Sales at CompuSystems, Inc
Developing Trade Show Objectives - By Matthew Hill, President, The Hill Group
Get the Most out of your Trade Show Investment - By Mark Friedman, Partner, Cerius Consulting Group
Pre-Show Promotion How to Quadruple the Results of Your Trade Show Marketing - by Ruth P. Stevens
Secrets of Trade Show Lead Management Quality Trumps Quantity - by Ruth P. Stevens
Telephone The Most Valuable Tool for B-to-B Direct Marketers - by Ruth P. Stevens
Trade Show Lead Gathering Systems and Lead Form Design - The Hill Group

 

 
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